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Ready to Start Shopping?


Amazing! We know shopping for a wedding gown can be intimidating, but don't worry, we're here to take all the guesswork out of this process. Below you will find the most frequently asked questions, as well as a few tips from our knowledgeable team. 

Frequently Asked Questions

The Appointment 

Q: When should I start shopping?  

A: We recommend that you shop and say YES 10-14  months before your big day. Keep in mind you will need 8-12 weeks for alterations. 

Q: Do I need an appointment? 

AYes, we're an appointment only boutique and schedule our stylists based on bookings! You can book your appointment here! Don’t see a preferred date or time online? Give us a call at (412) 415-1763

Q: Is there an appointment fee?

A: No, we never charge for appointments. 

Q: How long are your appointments? 

A: Initial bridal appointments & follow-up appointments are an hour and a half (1.5 hrs). This is more than enough time to have your initial consultation, select and try on gowns with accessories, say YES, do paperwork, and take all the photos with our "SAID YES TO THE DRESS" sign. 

Q: What forms of payment are accepted?

A: We accept major credit & debit cards, Apple Pay, check, and cash. If paying with a credit or debit card, a 3% credit card processing fee will be imposed. You can avoid this fee by paying with cash or a check

Q: How many guests can I bring with me?

A: We don't have a limit of guests that can accompany you. However, each room comfortably seats 6-7 guests. Any guests above that count may feel crammed in our private rooms. We always recommend that you bring your key decision makers with you so that you can say YES!

Q: What is your cancellation policy and is there a fee for cancellations?

A: There is no fee for cancelling your appointment. However, as a small business that operates by appointment only, canceled appointments heavily affect us. We ask that when at all possible, clients cancel as soon as possible; this will allow us to reach out to clients that may be on our waitlist. 

Q: What should I bring to my appointment?

A: This answer is easy, all you need is nude undergarments (shapewear if you plan on wearing it) and an open mind! 

The Gowns

Q: What is the price range of the gowns at One White Lane Bridal Gallery?

A: The gowns in our store start at $1,100 and go upwards of $7,000. The majority of our gowns range from $1,200 - $3,500. Designer starting price points are listed on our designer tab. 

Q: What sizes do you have in your salon?

A: The majority of our gowns are sampled in two bridal sizes. Most of our gowns are sampled in a bridal 10-14 and a second size ranging between 20-26. These sizes are bridal sizes and vary from designer to designer. 

Q: What is a bridal size? 

A: Each designer has its own sizing chart and sizing. Clients can expect to try on a size completely different than their normal size. Sizes are strictly for reference and ordering purposes and do not exactly reflect your clothing size. 

Q: How will you make the sample gowns fit me so that I can envision how it will look in my size?

A: No need to worry, we have lots of pins, straps and panels to ensure that we can fit the gown to help you envision. We will always keep your modesty and comfort level into account when trying on gowns.... it's what we do! 

Q: Can your gowns be ordered with extra length? 

A: Gowns are typically designed to accommodate a height of 5'8. For someone who is taller, a gown with extra length can be ordered at no additional charge. 


Q: Do you offer alterations? 

A: Yes, we have an in-house studio with full time seamstresses that offer an array of services.


Q: Do I have to use your seamstresses to alter my gown? 

A: No, clients are free to use outside seamstresses at their discretion. 


Q: How much are alterations? 

A:  The cost of alterations will vary from client to client depending on their needs. Each client is given a ball park quote when their gown arrives and a full quote during their first alterations appointment. On average, our clients spend anywhere from $650 - $900 on basic alterations. 

Q: When should I expect to start alterations on my gown?

A: We like to start alterations 8-10 weeks prior to your event date. Clients will typically meet with us two (2) - three (3) times before they pick up their gown. Gowns are normally picked-up 3-10 days before the big day

Q: Will my gown be steamed or pressed before it's picked-up?

A: Yes, we will steam and/or press your gown before it's picked-up. 

Q: I have a sentimental item that I would like sewn on to my gown, can this be done by your seamstress? 

A: Yes, we would love to incorporate a sentimental item to your gown or to create an additional garment or accessory just for you. Your stylist or seamstress will able to provide you with all the options and pricing. 

Tips & Advice 

T: Set a budget... then stick to it! Regardless of how much you are willing to spend on a gown, you should have a "not to exceed" dollar amount. Be open with your stylist on what this number is to ensure that you are being shown all the best options. 

T: Do some research! We cannot stress this enough. In Pittsburgh, brides are fortunate to have so many different bridal boutiques that offer many designers at different price points. In order to maximize your experience and options, you should make an appointment at the store that has the most options in your desired styles and price points. 


T: Don't chase the "feeling". Sometimes clients get so wrapped up in attaining that "It's the one feeling" that they add unneeded pressure on themselves. Dress shopping should be fun and stress free but most importantly, it's whatever you want it to be. Some clients get emotional, some don't. Some clients instantly know it's the one, some clients need some time to think about it. Some times your crew loves your choice, sometimes they don't... and guess what, it's all ok. Just because you didn't cry or perhaps it wasn't your mom's favorite dress, doesn't mean that it's not the one or that the experience wasn't as special.  So say YES and let us pop the bubbly for you! 


T: It's ok to say YES to the first dress!! It actually happens all the time. 

Ready to shop? Click the button below to book your appointment! 

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